FAQ | Carolina Custom Home Improvements

Frequently Asked Questions

Have questions about our home improvement services? We’ve put together answers to some of the most common things Burlington homeowners ask us about roofing, carpentry, electrical, plumbing, and handyman work. If you don’t see your question here, feel free to reach out - we’re happy to help.

Are you licensed and insured?

Yes, Carolina Custom Home Improvements is fully insured. We believe in protecting both our clients and our team, so you can have complete confidence that your project is in safe hands.

Do you offer free estimates?

Absolutely. We provide free, no-obligation estimates so you know exactly what to expect before we begin work. Transparency and honest pricing are part of our promise.

What areas do you serve?

We’re based in Burlington, NC, and proudly serve the surrounding areas. If you’re nearby and unsure whether we can take on your project, just give us a call - we’re always happy to discuss options.

Can you help with insurance claims for roof damage?

Yes! We specialize in roofing services and can guide you through the insurance claim process for wind and hail damage. Many homeowners end up paying little to nothing out of pocket for a new roof.

What types of projects do you handle?

From large-scale roof replacements and carpentry work to plumbing repairs, electrical installations, and handyman services, we handle a wide variety of projects. No job is too big or too small.

How soon can you start my project?

Start times vary depending on the size of the project and the season, but we strive to schedule jobs as quickly as possible. We’ll provide a clear timeline with your estimate so you know what to expect.

Do you handle both residential and commercial projects?

Yes, while most of our work is for homeowners, we also take on light commercial projects such as office repairs, painting, and exterior improvements.

Don't See Your Question?

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